Does SingularBrain offer the best price monitoring tool? All companies in the sector apply to be the chosen provider for this purpose; however, after that first search for “best price monitoring tool” there are many more things to evaluate. The first of these is that price is not everything. Although many people indeed contact us for other reasons, such as stock control, price monitoring is the origin. In an exercise of self-analysis, today we would like to explain to you the background…
It’s not all about price
As we have just mentioned, there are other variables such as stock, availability and valuation that need to be considered. Each company has its own needs and needs to focus on specific KPIs. It is useless, for example, for a distributor to have a record of all the products in the catalogue if they do not have stock. In the same way, monitoring and/or tracking certain sellers if they have stopped distributing our products makes no sense. Maintaining a proactive attitude towards our customers not only fosters trust but also provides greater control of the situation.
Zero click policy
We are the data experts. SingularPrice is the way to get all the information and although, of course, it is available to users, the key is that they don’t have to do anything. No URLs to enter, no searches to perform, and we say this with full knowledge of the facts. To set up a project we only need a list of products, with the respective recommended prices and the sites where we want to monitor. Everything else is up to us. The daily maintenance of the projects not only contemplates validating the information collected, but also checking changes of URLs of the distributors, performing manual searches to achieve more matchings and, of course, sending alerts and reports.
We only provide valid information
If we can’t provide exactly what the customer needs, we say so. It’s as simple as that. This is precisely one of the reasons why we don’t require permanence on projects. Our clients only stay because they are happy with the service offered. Can you imagine contracting a project and after two months it does not meet your expectations or initial requirements? This is very frequent in cases where a special assembly is required. For example if there are different VAT rates, if there are no daily rates available (as can happen in the case of wholesalers) or if exchange rates have to be taken into account… For this, we carry out a very rigorous prior analysis and we only start with the set-up if we can really get to where they ask us to be.
Work closer to consultancy
The degree of involvement is the same on day 1 as on day 432. This is the only way to optimise results. Working on a fully customised report configuration for each user of the tool is our greatest differential advantage. During the first training session, after the delivery, the first question we ask is: What information would you like to receive, in what format and how often? SingularBrain is just another partner in the office.
Total flexibility
A price monitoring tool – and other variables as we mentioned at the beginning of this post – measures deviations. If the raison d’être is precisely to contemplate all those deviations and changes that occur in the online sales channels, this applies to the analysis work. Prices, products and sites can be changed at any time. In the same way that new countries and new currencies can be considered. And of course, if we continue with reporting, the same applies. We understand that the market is changing and different data is needed at different times.
Conclusion? The best price monitoring tool is the one that makes your online distribution analysis as easy as possible; it becomes an ally in your daily work and grows with you, adapting to new needs and strategies. We, for our part, will be delighted to accompany you.
